Please reach
out to us via email at crhome@crhome.in or send us a message on WhatsApp
+91-8588804389. We're here to help!

We provide a variety of payment options to enhance your online shopping experience. When placing your order, you can select from the following payment
methods:

• Credit/Debit Cards
• Paytm
• UPI
• Netbanking

• Once your order is confirmed, you will receive both an email and a WhatsApp notification.
• If you have any uncertainties regarding the confirmation of your order, please don't hesitate to reach out to our customer care team at crhome@crhome.in or send us a message on WhatsApp +91-8588804389.

• Once your order is shipped, we'll send you an email and WhatsApp message containing the tracking number and details of the service provider.
• You can also track your order by logging into our website and clicking on "Track Here".
• If you're experiencing difficulty reading the emails or if you haven't received any updates, please reach out to us for assistance.

• Absolutely! You can modify your shipping address or product size before we dispatch your order. Once it's on its way, we can't make any changes to the address or the items in your order.
• If you need to modify or cancel your order, just shoot us an email at crhome@crhome.in or send us a message on WhatsApp +91-8588804389, and our team will take care of it for you.

• Once your order is confirmed, online modifications are not available. However, we're here to help! Feel free to reach out to us via email or WhatsApp with your order number and the reason for the change request.·
• Please note that alterations to orders are considered under special circumstances and are subject to the discretion of the company. You can contact us at crhome@crhome.in or send us a message on WhatsApp +91-8588804389.

We encourage our customers to make the most of our exciting promotions. However, please remember to apply your promotion code during the checkout process as it cannot be added after your order has been placed. Keep an eye out for future promotions to make the most of our offers!

• International shipping will soon be available as part of our expansion plan.

At CR Home, we strive to get your order to you as swiftly as possible so you can start revamping your House. Here's what you can expect:

Shipping Information: We're dedicated to getting your order on its way within 4-5 business days of purchase.

Delivery Information:·

• In India, you can typically expect your standard delivery to arrive within 7-10 business days.
• While we do our best to ensure swift delivery, please understand that occasional delays may occur due to factors beyond our control.

Domestic Orders: Shipping charges are calculated at checkout based on your delivery location and selected payment method (Prepaid or Cash on Delivery), where applicable.

Prepaid Offer: Enjoy a flat 10% OFF on all prepaid orders.

While guest checkout is available without the need to create an account, we highly recommend setting up an account to unlock a world of benefits:

• Create and manage product wish lists to keep track of your favourites.
• Stay organised by easily accessing your order details and transaction history.
• Hassle-free returns and order escalations with just a few clicks.
• Stay in the loop with the latest product launches and exclusive promotional offers.

At CR HOME, every order is carefully inspected and video recorded during packing before dispatch to ensure you receive the correct product in perfect condition.

In the rare event that you receive an incorrect, damaged, or incomplete order, please contact us within 24 hours of delivery via WhatsApp: +91-8588804389 | +91-7065255287 or Email: crhome@crhome.in, along with your order number and a continuous, unedited unboxing video recorded from the moment the sealed package is opened until all contents are fully unpacked.

Your claim will be verified against our dispatch records, and if approved, our team will promptly assist you with the resolution.

At CR HOME, we take pride in our meticulous order processing, but on rare occasions, mistakes can happen. If you happen to receive an incorrect item, don't worry!

Simply reach out to us via Whatsapp message on +91-8588804389 | +91-7065255287 or mail us at crhome@crhome.in with your order number, and our dedicated team will swiftly investigate the issue for you. Your satisfaction is paramount to us!

At CR Home, we strive to ensure that your orders are delivered accurately and promptly. However, if you find that some items are missing from your order despite receiving a delivery confirmation, don't worry! We're here to assist you.Kindly reach out to us via email at crhome@crhome.in or send us a message on WhatsApp +91-8588804389 to chat with our customer care executive, click on the WhatsApp icon to
get started, within 24 hours of receiving the delivery confirmation message.

• Returns or exchanges are accepted only for damaged or missing products.
• Requests must be raised within 24 hours of delivery.
• A continuous, unedited unboxing video is mandatory to process any claim.
• Returns or exchanges based on personal preference, including color, design, pattern, size, or appearance, are not accepted.
• Claims received after 24 hours or without a valid unboxing video will not be eligible.

For better understanding, read out shipping and return policy

• Refunds are processed only for approved claims under our Return & Exchange Policy.
• Once the returned product is received at our warehouse, it undergoes a quality inspection and claim verification.
• After successful verification, the refund is initiated within 7–10 working days.
• The refund will be credited to the original payment method used while placing the order.